Ethiopian Airlines Reviews
(Rated by 1329 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Alipay
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.5
Base on 5 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.5
- Shipping & Delivery4.7
- Good Value5.0
Recent Customer Reviews (5)
Linda Dunn
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Lara Reid
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Ella Rose
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Philipp Eisenhauer
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Aaron Baker
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Ethiopian Airlines Pricing
round-trip economy flights from Washington, D.C. to Addis Ababa
from $1,046
Payment Methods
Accepted Payment Options:
Prices for items on Ethiopianairlines.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Alipay
Payment Process
- Payments can be made online during the checkout process.
- For Ethiopian Airlines credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Ethiopian Airlines Pros & Cons
Pros
1
Extensive Route Network: Flies non-stop to 20 domestic and over 80 international destinations.
2
Modern Fleet: Operates a fleet of 135 aircraft with an average age of 8.3 years.
3
Award-Winning Service: Recognized for its efficient service.
4
Good Safety Record: Has a good safety record.
5
Reasonably Priced Tickets: Known for competitive pricing.
6
Frequent Flyer Program: Offers a rewarding frequent flyer program.
7
Good Cabin Crew and Comfort: Cabin crew and cabin comfort are valued by passengers.
8
In-flight Meals and Entertainment: In-flight meals and entertainment are particularly valued.
CONS
1
Customer Service Issues: Customer service ranks among the worst in the industry, with no accountability, empathy, or respect for passengers.
2
Luggage Issues: Frequent reports of lost or delayed luggage.
3
In-flight Safety Concerns: Breaches of safety protocols, such as unattended crew members during flights.
4
Entertainment and WiFi: Entertainment and WiFi services are slightly below compared to competing carriers.
5
Booking and Reservations Stress: Dealing with reservations can be stressful, with long wait times and unhelpful agents.
Ethiopian Airlines Features and Benefits
Features
Flexible Cancellation Policy
If a trip is canceled within 24 hours of purchase, a full refund can be obtained
Online Cargo Reservations
Enables customers to make online reservations for their cargo, check flight schedules, space availability, loadability of freight, and make real-time booking in a single and convenient way; fully automated using latest technologies
Extensive Route Network
Flies non-stop to 20 domestic destinations and more than 80 international destinations
Modern Fleet
Fleet of 135 aircraft, with the average age of an aircraft being 8.3 years
Award-Winning Service
Recognized for its efficient service
Good Safety Record
Has a good safety record
Reasonably Priced Tickets
Known for its competitive pricing
Frequent Flyer Program
Offers a rewarding frequent flyer program
Government Support
The Ethiopian government has provided significant support to the airline
Effective Management
The airline's management plays a vital role in its success
Geographical Advantage
Uses its well-positioned Addis Ababa hub to target growing and increasingly important markets
Lack of Suitable Competitors within Africa
Has a strict approach of keeping competitors out
Highly Coordinated Hub Carrier
A highly-coordinated hub carrier that uses its well-positioned Addis Ababa hub to target growing and increasingly important markets
Good Cabin Crew and Comfort
Cabin crew and cabin comfort are valued by passengers
In-flight Meals and Entertainment
In-flight meals and entertainment are particularly valued